Features
These guides explain how to configure a loyalty programme: earning coins, spending them in the Store or on raffle tickets, and competing on leaderboards. They cover member experiences, controls and planning examples. Start with Coin economics to choose a planning value for coins and estimate rewards and fulfilment costs.
Last checked 29 Sep 2026
Start here
Choose a planning value for coins before you price rewards or plan new ways to earn.
Before launch, test a new member through the journeys you enable. Check the qualifying activity, recorded reward, actual balance change and any external fulfilment separately. A saved setting or reward-history entry alone does not prove the full journey works.
Coin economics
Choose a planning value for coins, price your Store catalogue and estimate reward costs.
Coin economy plannerRead the guide →
Example assumptions, not a rate card: 100 coins per FX lot, $0.50 of reward value per FX lot, and 1 coin ≈ $0.005.
The coin loop
Coins connect earning and redemption. Other features can award XP, roles, spins or externally fulfilled prizes. Use this loop to plan coin flows; not every feature moves coins.
Earn
Configured trading rewards, quests, referrals and other qualifying activities can add coins.
Coin balance
One coin balance per member in your community. Choose a planning value and set coin prices for rewards.
Spend
Store and raffle-ticket purchases deduct coins. Some prizes and refunds can add coins back.
Engage: leaderboards let members compare progress and compete for configured prizes.
Coins in
Earn
Configure ways for members to earn coins and other rewards.
Spin the Wheel
Members earn spins from missions and can win coins or XP. Configured streak milestones multiply rewards; a longer streak does not guarantee a bigger prize on every spin.
Prize plannerRead the guide →
Milestones
Reward members when tracked activity meets your conditions, such as verified-account status, a qualifying deposit or a first trade. Broker-specific conditions need integration data.
Ladder plannerRead the guide →
Referrals
Reward the referrer when an attributed friend meets your configured conditions or stages.
Referral reward plannerRead the guide →
Social quests
Reward supported actions on connected social accounts. Available follow, like, comment and share actions vary by network.
Quest budget plannerRead the guide →
Boosters
Give selected roles or tags a percentage bonus on qualifying coin and XP history for a daily, weekly or monthly interval. Payment follows interval processing.
Booster plannerRead the guide →
Trading rewards
Configure trading rewards from supplied trade data, with your chosen rates and asset-class rules.
Guide coming soonRead the developer guide →
Missions
Set tasks that reward members for activity in your community and portal.
Guide coming soon
Coins out
Spend
Give earned coins a place to go.
Store
Members exchange coins for configured Store rewards. Voucher codes can be issued in the Store; your team or integration fulfils physical items and external trading rewards.
Price your catalogueRead the guide →
Raffles
Members buy tickets with coins for a chance to win a prize at a scheduled draw.
Raffle plannerRead the guide →
Competition
Engage
Let members compare progress and compete for prizes.
Leaderboards
Rank members by XP, coins, referrals or a field such as trading volume, and reward the top places.
Prize pool plannerRead the guide →
Badges
Recognise achievements with badges members can collect and show.
Guide coming soon
Streaks
Reward members for coming back day after day.
Guide coming soon
How to read these guides
The guides share a common structure, from member experience to cost and limits.
- What members see: the experience, with product screenshots or captioned illustrations.
- What you control: key admin controls, using the labels your team will see.
- How it works: the rules in plain language.
- Ways to use it: example programme patterns you can adapt, with illustrative costs.
- Planning your economics: an interactive planner with editable numbers.
- Timing and limits: resets, timezones and caps.
- Not supported yet: verified limits and clearly marked questions to confirm before launch.
Each feature has its own reset schedule and timezone rules. Some follow daylight saving; others use fixed offsets. Set explicit dates and times for campaigns that combine features.
Example prizes, reward rates and planner figures are synthetic planning assumptions, not Returning.AI defaults or a rate card. Configuration limits and stated admin defaults are identified in the guide.